Garden Centre Group pots award for e-learning

07 Dec 2010

by: Margaret Snell

An e-learning programme, thought to be the first of its kind in the horticultural industry, has potted a national trade award for The Garden Centre Group.

The Group, which has 120 garden centres nationwide, won a ‘Commitment to Training and Education’ award at the Garden Retail Awards.

Prior to autumn 2009 garden centres in the Group only undertook statutory training such as forklift, first aid, food hygiene and had a limited number of workshop-based horticultural and non-industry specific National Vocational Qualifications (NVQs).

Since then the company has introduced an e-learning programme that enables all team members to use technology to receive exactly the same training wherever they are based in the country at a time to suit them.

This involved investing thousands of pounds in equipment including dedicated servers, installation of training computers in every garden centre, and state-of-the-art production computers.

Tom Martell, head of training for the Group, said: “We are delighted to have won the Commitment to Training and Education award. Our e-learning programme uses the power of technology to overcome the limitations of time, distance and resources.”

“The e-learning modules contain video, photographs, illustrations, as well as detailed content written by experts from within the Group. At the end of each module or group of modules there is an assessment, which tests and ensures that the employee has learnt and understood the training and is a permanent record of their achievement.”